Product information
###error_product###
System information
###error_os###
###error_antivirus###
###error_firewall###
Your question addressed to us
###error_problem###
  • What is the exact wording of the error message?
  • When and how often does the error occur?

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###error_attach### ###value_attach###

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Dear Steganos user, Your query has been forwarded to customer service and will be answered usually during 2-5 regular german business days. Technical Support Department is manned every german business day, from 09.00(am) to 18.00(pm). You will find your original message at the end of this note. Your Steganos customer service. http://www.steganos.com/support/ --- Ticket Number : ###ticketid### Product : ###product### Product Version : ###productversion### Operating System : ###os### Antivirus : ###antivirus### Firewall : ###firewall### Issue: ###problem### Dear Madam or Sir, we are offering products from selected Partners in Steganos Online-Shop. Please understand that we cannot provide technical support for these products. You get basic technical help by reading the help file (press F1 on your keyboard). If you need personal assistance, you will find contact details also there. If you need to download your purchased products again or if you are missing your serial/licence/activation code, please contact: Asknet AG Vincenz-Prießnitz-Strasse 3 76131 Karlsruhe Germany Tel: +49 (0)721 - 96458-8008 Fax: +49 (0)721 - 96458-8009 Web: https://steganos.asknet.de/cgi-bin/pages/rnfaq Asknet is processing orders and collecting payments on behalf of the Steganos Online Shop. For later usage we recommend to save your download (e.g. self burned a CD/DVD) or you are ordering a separate Backup-CD for a reasonable price. Best regards, Steganos GmbH Customer Service ###language### ----- ###ticketid### ----- ###productname### ----- ###product### ----- ###productversion### ----- ###os### ----- ----- ----- ----- ----- ----- ###antivirus### ----- ###firewall### ----- ----- ###problem### ----- ###customernr### ----- ###email### ----- -----

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